CANCELLATION POLICY

Order Cancellation: You have the right to cancel your order for digital products within 14 days from the date of purchase, provided that you have not downloaded or accessed the digital product. To request a cancellation, please contact our customer support team at support@webmate.pro.

Access to Digital Products: Once you have accessed or downloaded a digital product, the order cannot be canceled. We recommend thoroughly reviewing product details and any available free demos or trial versions before making a purchase.

Refund Policy

Refund Eligibility: We offer refunds for digital products under the following conditions: If you experience technical issues that prevent you from accessing or using the product as intended, and our support team is unable to resolve the issue within a reasonable timeframe. If the digital product is significantly different from its description or does not meet its stated functionality. If you have not downloaded or accessed the digital product and request a refund within 14 days of purchase.

Non-Refundable Situations: We do not provide refunds under the following circumstances: Change of mind or personal reasons. Failure to meet system requirements or compatibility issues (please check product requirements before purchase). Unauthorized distribution or sharing of product files. Downloading or accessing the digital product.
Refund Process: To request a refund, please contact our customer support team at support@webmate.pro and provide the following details: Order number. Reason for the refund request. Description of the issue experienced. We will review your request and, if eligible, process the refund within 7 business days using the original payment method.

Contact Information
If you have any questions or concerns regarding our cancellation and refund policy for digital products, please contact us at support@webmate.pro